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Jobcentre Plus is part of the Department for Work and Pensions, we help people of working age find and prepare for employment.


Training support

Help for specific types of work
Sector-based work academies -known in Wales as Wales Skills to Employment Pathways offer training and experience for up to 6 weeks in a work particular industry or area of work. Most academies also offer a guaranteed interview for a job or an apprenticeship.
They’re available to you if you’re claiming any of the following because you’re unemployed:
• Jobseeker’s Allowance
• Employment and Support Allowance (if you’re in the Work-Related Activity Group)
• Universal Credit

Flexible Support Fund
Individuals in receipt of certain benefits may also be eligible to access the discretionary Flexible Support Fund to support upskilling to help you move closer to securing employment.
Please utilise the live Teams link if you would like more information about accessing training through the Jobcentre or contact your work coach for more information.

Work experience and volunteering

Work Experience
If you’re getting Jobseeker’s Allowance (JSA) or Universal Credit, you can get work experience through Jobcentre Plus.
Work experience can last between 2 and 8 weeks, and you’ll normally be expected to work between 25 and 30 hours a week. You’ll carry on getting your JSA or Universal Credit payment as long as you continue to look for work.
You may also be able to get help from Jobcentre Plus for costs related to work experience, for example for travel or childcare.
A work trial gives you the chance to try out a job and keep getting benefits. It can last up to 30 working days, and you might get offered a job at the end.
Work trials
Work trials are voluntary, and your benefits will not be affected if you finish early or turn down a job you’re offered.
Your Jobcentre Plus can arrange a work trial for you, or you can ask them about how to do this yourself.
Work Together (volunteering)
If you’re unemployed and looking for work, you can volunteer with a local organisation through the Work Together programme. Your Jobcentre Plus work coach can help you to find a volunteering opportunity.

Starting your own business

You may be able to get New Enterprise Allowance to help you:
• start your own business
• develop your business, if you’re already self-employed
You could get mentoring and an allowance to help you start your own business through New Enterprise Allowance.
You may be eligible if you’re over 18 and either:
• you or your partner get Universal Credit, Jobseeker’s Allowance or Employment and Support Allowance
• you get Income Support and you’re a lone parent, sick or disabled
What you’ll get
You’ll get a mentor who’ll give you advice and support to help you set up your business and start to trade.
Once you’ve made a business plan that your mentor has approved, you:
• may get a weekly allowance worth up to £1,274 over 26 weeks
• can apply for a loan to help with start-up costs
How to get New Enterprise Allowance
Talk to your Jobcentre Plus work coach. They’ll check your business idea and help you if you’re eligible.

Talk to us today!

Employer and Partnership Team

As Jobcentre Plus staff we work with employers and partners to help move people closer to securing employment, we are on hand to answer any questions you have about accessing employment support and training opportunities

Times available: 


10:00 - 12:00 (North Wales) ; 13:00 - 15:00 (Mid Wales)


Not Available


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